
In the commercial world (our family used to manufacture and sell ice), everything is designed to be accessible and repairable. The loss is ease of access and repairability. Some decisions are based on delivering products that through integration assure initial reliability, and deliver style. The design decisions reduce the cost of materials and manufacturing.

Our consumer products are manufactured down to a price point. Talk about a consumer society - what a waste of materials!Īside from how much of the old fridge can be efficiently recycled. Talk about a consumer society - what a waste of materials! To add insult to injury, we had to buy a new model with no trade-in allowance for the Samsung. Checking the internet I found that the old refrigerant it used requires a licence to handle in Australia and so the many “DIY” kits found on Amazon were useless here. Worse, it wasn’t worth repairing as the leak could be anywhere and the company could not guarantee how long a re-gas might last. He turned up, checked the fans/compressor/heater/door seals and then said it had a gas leak.

Called Samsung who referred us to their local agent who when phoned, charged us $150 for a service call. Clearly it had stopped freezing and then later we realised that the fridge cooling had also stopped. Worked fine till earlier this year when we noticed the ice-cream had melted. This stainless steel fridge was $2900 when we bought it in 2010. 4 months ago we had a similar experience with our 11-year old frost-free Samsung Twin Door Fridge Freezer with ice cubes and chilled water accessible on the left door.
